Shipping Policy

Welcome to ulnorex.top, operated by Spiritonescu. We are committed to delivering your products efficiently and reliably. Please review our shipping policy below for details on how your order will be processed and shipped.

Last Updated: October 26, 2023

Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after the order is placed. You will receive an email notification with tracking information once your order has shipped.

Shipping Methods & Delivery Estimates

We partner with reliable carriers to ensure your order reaches you safely. The estimated delivery times are as follows:

  • Standard Domestic Shipping (United States): Typically 3-7 business days after processing.
  • Standard International Shipping (EU Countries): Typically 7-21 business days after processing, depending on the destination country and customs procedures.

Please note that these are estimated delivery times and actual delivery may vary due to carrier delays, customs processing, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions of your order, and your delivery address. You can view the exact shipping cost for your order during the checkout process.

  • Free Shipping: We offer free standard shipping on all domestic orders within the United States over $50.00 USD.
  • For domestic orders under $50.00 USD, a flat rate shipping fee of $5.99 USD will apply.
  • International shipping costs will be calculated at checkout based on the destination and package weight.

International Shipping

Spiritonescu proudly offers international shipping to the United States (US) and European Union (EU) countries. Please be aware of the following:

  • Customs, Duties, and Taxes: Customers are solely responsible for any customs duties, taxes, tariffs, or import fees that may be imposed by their country’s customs department. These charges are not included in the item price or shipping cost. We recommend checking with your local customs office for more information on potential charges before placing your order.
  • Delivery Delays: International shipments may experience delays due to customs processing in the destination country. These delays are beyond our control.
  • Tracking: While we provide tracking information, international tracking updates may be limited once the package leaves the originating country.

Order Tracking

Once your order has shipped, you will receive an email confirmation that includes your tracking number. You can use this number to track the status of your package directly on the carrier’s website.

Incorrect Address / Delivery Issues

Please ensure that your shipping address is entered correctly at checkout. Spiritonescu is not responsible for orders shipped to incorrectly entered addresses provided by the customer. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping costs.

If you experience any issues with your delivery or believe your package is lost, please contact us immediately so we can assist you in resolving the issue with the carrier.

Contact Us

If you have any questions or concerns regarding our Shipping Policy or your order, please do not hesitate to contact us:

  • Email: [email protected]
  • Phone: 313-683-2815
  • Address: Spiritonescu, 825 Summit Park Avenue, Detroit, MI, US